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Emerging Technologies Adoption in Airports
AlNoman, Hassan Abdalla
AlNoman, Hassan Abdalla
Date
2025-04
Author
Advisor
Type
Thesis
Degree
Citations
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35.232-2025.34a Hassan Abdalla AlNoman.pdf
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Description
A Master of Science thesis in Engineering Systems Management by Hassan Abdalla AlNoman entitled, “Emerging Technologies Adoption in Airports”, submitted in April 2025. Thesis advisor is Dr. Noha Mohamed Hassan Hussein and thesis co-advisor is Dr. Zied Bahroun. Soft copy is available (Thesis, Completion Certificate, Approval Signatures, and AUS Archives Consent Form).
Abstract
Emerging technologies such as IoT, AI, and ML are reshaping industries by enhancing efficiency, accuracy, and automation, yet their full potential remains underexplored in airport operations. This research systematically analyzes the adoption and integration of these technologies while focusing on the role of Autonomous Guided Vehicles (AGVs) in optimizing passenger movement. A systematic literature review and bibliometric analysis established the current state of technology integration in airports and identified gaps in airport systems. Qualitative and quantitative insights were gathered through expert interviews, surveys, and existing airport data. Process Simulation provided a comparative evaluation of current practices versus a proposed AGV-integrated system using key performance metrics such as passenger waiting times. A financial feasibility assessment including benefit-cost analysis and Return on Investment evaluations examined the economic viability of retrofitting AGVs with IoT enhancements in established airport infrastructures. The findings indicate that AGVs can significantly improve operational efficiency by reducing manual labor, accelerating turnaround times, and enhancing passenger satisfaction; however, challenges remain in meeting demanding regulatory, cybersecurity, and stakeholder acceptance requirements. The research also discusses potential strategies for overcoming implementation challenges and highlights the importance of collaboration between technology providers, airport management, and regulatory bodies. By highlighting the gaps in current technology integration and outlining the advantages and feasibility of AGVs, the proposed design aims to enhance operational efficiency, improve passenger experience, and reduce reliance on manual labor in airport settings, paving the way for a more technologically advanced and efficient future in airport operations.
